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Privacy Policy
Last Updated: July 01 2005
This Privacy Policy governs the manner in which Palfinger Southern Africa
(Pty) Ltd, (“we”, “us”) treats your personal information collected
electronically when you use our website (which can be found at
www.palfinger.co.za), apply online for certain products and services or
contact us electronically.
We respect your privacy and your personal information and for this reason,
we take all reasonable measures, in accordance with this Policy, to protect
your personal information and to keep it confidential.
We also voluntarily subscribe to the principles, outlined in Section 51 of
the Electronic Communications and Transactions Act 2002 (“ECT Act”), which
govern your right to having your personal information kept private. We
briefly outline these principles below:
We will only disclose, collate and process (“use”) your personal information
with your express written permission unless legally required to do so, and
will only electronically use such information for the lawful purpose for
which it is required.
We will disclose in writing, the specific purpose for which we use, request
and store your personal information. We will also keep a record of that
personal information and the specific purpose for which we collect it.
We will not use your personal information for any other purpose, other than
that which we disclosed to you, unless you give us your express written
permission to do so, or unless we are permitted to do so by law.
By using our website, purchasing products and services online or registering
for one of the services offered on the website you hereby provide us with
your express written permission to share certain of your personal
information with an affiliate party (which includes companies within the
Palfinger Group, our subsidiaries, our shareholders and other business
partners) in the ordinary course of our business of providing you with the
services.
What is Personal Information
How do we collect your Personal Information
Why & How we collect and use Information
Protection of your Personal Information
Correction of Personal Information
Personal Information held by or disclosed by you to a third party
Cookies
Changes to this Privacy policy
Which Laws apply
What is Personal Information
Personal information refers to information that identifies or relates
specifically to you, for example, your name, age and identity number, your
assets and liabilities, your income and your payment records. Any
information about what you buy, where you shop, where you bank, how you
invest and all related information will also be regarded as personal
information. In short, any information that we know about you will be
regarded as your personal information. Personal information is further
defined in the Electronic Communications and Transactions Act 25 of 2002.
How do we collect your Personal Information
Whenever you use this website, complete an application form, contact us
electronically, or use one of the services or facilities offered by any
affiliate party, or us we will collect your personal information.
Why & How we collect and use Information
In order to make your use of this website and all products and services
offered on this website as successful and pleasurable as possible, it is
necessary for us to find out exactly what you need and want from us. The
following are reasons (i.e. disclosed reasons) why we would collect your
personal information:
in order for us to process your instructions or requests;
in order for us to ensure that we meet your needs, we may collect and
analyse your personal information and, with your express consent, combine
all the information that we have about you to compile a profile of you in
order for us to personalise and tailor our services to meet your specific
needs;
once we have collected and analysed your personal information, we may send
you promotional material or details which we think may be of interest to
you. We will however, only send you this promotional information with your
express consent. If any of this promotional information relates to products,
promotions, news or services of an affiliate party, and if you indicate that
you would like more details, we may inform the affiliate party to contact
you directly. We will however, only inform an affiliate party to contact you
directly if you have indicated that this is agreeable to you;
Your privacy is important to us. We will therefore not sell, rent or provide
your personal information to unauthorised entities or other third parties,
for their independent use, without your consent.
If at any stage, after you have given us your consent, you no longer wish us
to use or share your personal information with an affiliate party, you may
at any stage withdraw your consent.
Protection of your Personal Information
We value the information that you choose to provide us with and will
therefore take reasonable steps to protect your personal information from
loss, misuse or unauthorised alteration. The information we maintain
concerning our customers is stored in databases that have built-in
safeguards to ensure the privacy and confidentiality of that information.
Personal Information held by or disclosed by you to a third party
Because we are not responsible for any representations or information or
warranties or content on any website of an affiliate party (including
websites linked to this website or websites facilitated by us), we do not
exercise control over affiliate parties’ privacy policies and you should
refer to the privacy policy of any such affiliate party to see how such
party protects your privacy.
Cookies
We use cookies. In case you were wondering, we use the word "cookie" to
refer to information that is sent from this website to your hard drive,
where it is saved. In this way, the next time you use this website we will
know who you are and that you have visited this website before.
Changes to this Privacy policy
We may amend this Privacy Policy from time to time and you agree to view the
current version of this Privacy Policy whenever you visit this website. The
current version of this Privacy Policy will become binding on you whenever
you visit this website.
Which Laws apply
This Privacy Policy will be governed by the laws of South Africa. You
consent to the jurisdiction of the South African courts for any dispute
which may arise out of this privacy policy.
Disclaimer
Last Updated: July 01 2005
While we have taken care to ensure that the content on this website is
accurate and that you suffer no loss or damage because of your use of this
website, this website and the services accessible on or via this website are
provided "as is" and your use of this website and the online services is at
your own risk.
We do not warrant that the website, any tools such as calculators, software,
information, content or online services will be error-free or will meet any
particular criteria of accuracy, completeness, reliability, performance or
quality.
We expressly disclaim all implied warranties, including, without limitation,
warranties of merchantability, title, and fitness for a particular purpose,
non-infringement, compatibility, security and accuracy. While we take all
reasonable precautions to prevent this we do not warrant that the website or
any software available for download via the website is free of viruses or
destructive code.
We and our affiliates, shareholders, agents, consultants or employees are
not liable for any damages whatsoever relating to your use of this website
or the online services or the information contained on this website or your
inability to use this website or the online services. This includes, without
limitation, any direct, indirect, special, incidental, consequential or
punitive damages, whether arising out of contract, statute, delict or
otherwise and regardless of whether we were expressly advised of the
possibility of such loss or damage.
Without derogating from the generality of the above, we will not be liable
for:
any interruption, malfunction, downtime or other failure of the website or
online services, our system, databases or any of its components, for
whatever reason;
any loss or damage arising from your orders, investment decisions, purchases
or disposal of products and services, based on the information provided on
this website;
any interruption, malfunction, downtime or other failure of goods or
services provided by third parties, including, without limitation, third
party systems such as the public switched telecommunication service
providers (currently Telkom), internet service providers, electricity
suppliers (currently Eskom), local authorities and certification
authorities;
any event over which we have no direct control.
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